Shipping Information


 

Options and Shipping Rates

 

Free Shipping for orders over £120 (VAT included).

For orders under £120 (VAT included) delivery charges will always be paid by the customer.

 

· Shipments to England:

 

· Home delivery with DPD (Pick up points): from £9,99 (VAT included). Free on orders over £120 and 15kg maximum volumetric weight.

Over 15kg is considered a bulky shipment and surcharges may apply.

Maximum permissible volumetric weight: 26kg.

For special shipments, please contact Customer Service.

 

· Shipments to Northern Ireland:

 

· Home delivery with DPD: from £19 (VAT included).

Over 15kg is considered a bulky shipment and surcharges may apply.

Maximum permissible volumetric weight: 23kg.

For special shipments, please contact Customer Service.

 

There is no additional customs duties or tax to pay now the UK has left the EU.

We are unable to deliver to a PO Box addresses and to the following destinations: Channel Islands, Gibraltar and Isle of Man.

 


Shipping method

Door to door service. 

Due to Brexit, and the resulting new custom regulations, delivery to UK takes 5 to 10 working days.

For security reasons, it is not possible to modify billing information or the delivery address once it has been confirmed.

 

Packing

All the orders will be sent properly packaged in order to avoid any damage during transport.

In case of receipt of damaged or defective goods, the customer must notify us of transport damage or incomplete goods within 24 hours of receipt of the order.